Limitless with Lacey ("we", "us", or "our") is a UK-based coaching and wellbeing business supporting young people, schools and organisations through workshops, interventions and training. We are responsible for protecting and managing any personal information you provide to us.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Email: [email protected]
We may collect personal information when you:
* Contact us through our website
* Book a call or enquire about our services
* Sign up to receive emails or updates
* Work with us through a school, organisation or coaching programme
The information we collect may include:
Contact Information
* Name
* Email address
* Telephone number (if provided)
* School, organisation or company name
* Job title or role
Enquiry and Programme Information
We may keep records of conversations, emails and notes relating to your enquiry or engagement with our services.
Website Information
Our website uses analytics tools to help us understand how visitors use the site. This information is anonymous and may include:
* Pages visited
* Device type
* Approximate location
* Website traffic sources
Programme Evaluation Data
Where appropriate, we may collect feedback and self-assessment information to measure the impact of our work. Any information used in reports is anonymised and presented as overall trends rather than identifying individuals.
We only use your information for legitimate purposes, including:
* Responding to enquiries and arranging calls
* Delivering coaching, workshops and other services
* Providing impact reports to schools and organisations
* Improving our website and services
* Sending occasional emails and updates where you have chosen to receive them
You can unsubscribe from marketing emails at any time.
Under UK data protection law, we process personal information on the following grounds:
Legitimate interests – to respond to enquiries and improve our services.
Contract – when providing services that have been commissioned by a school, organisation or individual.
Consent– where you have agreed to receive marketing communications or accepted non-essential cookies.
Legal obligations – where we are required to keep records for accounting, safeguarding or regulatory purposes.
We do not sell personal information.
We may share information with trusted third parties who help us operate our business, such as:
* Website hosting providers
* Email and booking systems
* Accountants and professional advisers
* Analytics providers
These organisations are required to protect your information and only use it for the purposes for which it has been shared.
Where we provide impact reports to schools or organisations, any participant information is shared in an aggregated and anonymised form.
We may also disclose information if required to do so by law.
Some of the systems and software we use may store data outside the UK. Where this happens, we ensure that appropriate safeguards are in place to protect your information in accordance with UK data protection laws.
We only keep information for as long as necessary.
Typically:
* Enquiry information is retained for up to three years.
* Client records are retained for six years following the end of an engagement.
* Marketing information is kept until you unsubscribe.
* Anonymous programme data may be retained to help us measure impact and improve our services.
Under UK GDPR, you have the right to:
* Request access to the information we hold about you.
* Ask us to correct inaccurate information.
* Request that we delete your information, where appropriate.
* Object to certain types of processing.
* Restrict how your information is used.
* Request a copy of your information in a portable format.
* Withdraw consent at any time where consent has been given.
To exercise any of these rights, please contact us using the details below.
You also have the right to raise a concern with the Information Commissioner's Office (ICO). Further information can be found at www.ico.org.uk
Our website uses cookies to help it function properly and to understand how visitors use the site.
These may include:
* Essential cookies required for the website to operate.
* Analytics cookies that help us understand website performance.
* Cookies associated with booking systems or embedded services.
You can manage or disable cookies through your browser settings at any time.
When delivering services within schools or educational settings, safeguarding and confidentiality are taken seriously.
Any feedback or wellbeing information collected for evaluation purposes is anonymised and used only to measure the effectiveness of our programmes. No personal information relating to children or young people is shared outside the commissioning school or organisation without a lawful reason for doing so.
From time to time, we may update this Privacy Policy to reflect changes in legislation or the way we operate. The most recent version will always be available on this website.
If you have any questions about this Privacy Policy or the way your information is handled, please contact:
Limitless with Lacey
Email: [email protected]
Alternatively, you can contact the Information Commissioner's Office at www.ico.org.uk
Privacy Notice
Date of Last Update: June 2026
